Privacy Policy

Last updated: April 2026

Zanvy ("we", "our", "us") operates the Zanvy mobile application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

1. Information We Collect

• Account information: name, email address, and password when you register.
• Listing information: property details, photos, and asking price you submit.
• Communications: messages exchanged between buyers and sellers through the in-app chat.
• Usage data: app interactions and feature usage for improving the service.

2. How We Use Your Information

• To operate and maintain the Zanvy platform.
• To connect buyers and sellers through the app.
• To process listing fees via our payment provider (Stripe).
• To send transactional emails (e.g. listing confirmations, enquiry notifications).
• To respond to support enquiries.

3. Information Sharing

We do not sell your personal information. We share data only with trusted third-party service providers required to operate the platform (including Supabase for data storage, Stripe for payments, and Resend for transactional email), and only to the extent necessary to provide those services.

4. Data Security

We use industry-standard security measures including encrypted data storage and secure HTTPS connections. Payment information is handled exclusively by Stripe and is never stored on our servers.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@zanvy.com.au.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may delete your account at any time from within the app.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@zanvy.com.au.